Samsung launches new Academy for service engineers

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Samsung Electronics has opened a second Samsung Academy, the Samsung Digital Appliance Academy, in partnership with Birmingham Metropolitan College.

The new Academy will train Samsung Premier Service Centre staff from across the UK and will provide engineers with the opportunity to boost their skill levels. Students in the Academy will study for a City & Guilds approved NVQ Level 2 qualification in Domestic Appliances.

Samsung’s new initiative with Birmingham Metropolitan College has been developed to drive forward the government’s skills agenda and is a flexible programme of work-based vocational modules as well as on-site assessments. The course programme is designed to help engineers extend their technical knowledge to gain a practical qualification, and provide them with a greater understanding of the latest technologies used in domestic appliances.

“As global leaders in digital convergence technologies, Samsung is uniquely placed to drive forward Britain’s digital future,” commented Brian Ford, general manager, Samsung Electronics Service Division, UK and Ireland. “The new Samsung Digital Appliance Academy offers our premium service centres the opportunity to stay ahead of the competition by accessing cutting-edge training to keep pace with these new additions to our home appliances range”.

Enrolment for the first students for the Samsung NVQ Level 2 Domestic Appliances will begin in April. Further details about Samsung’s service offerings can be found at www.samsung.com/uk/support.

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