Product recall seminar feedback to ‘help small businesses’

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With recalls hitting the headlines on a regular basis, Electrical Safety First launched its latest industry initiative, a seminar entitled ‘Product Recalls – Do you have an effective recall process?’ According to the charity’s findings, there is an average recall success rate of only 10-20%.

The event, developed in response to demand following the charity’s annual Product Safety Conference, attracted senior delegates from across the supply chain, Electrical Safety First says.

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Divided into two parts, the first segment offered a detailed look at the industry standard risk assessment methodology developed from RAPEX guidelines. Part two was an interactive session which took the audience through a mock recall – from making the initial decision to take action, right through to execution and completion of the recall.

Electrical Safety First head of the electrotechnical division Martyn Allen commented: “We were delighted at the success of the seminar and the way in which delegates engaged with the issues. As a result of their feedback – and the response to our Conference last November – we’re planning to provide some straightforward information to help small businesses – who don’t have the staff or expertise to engage with complex regulatory documents – understand and deal with their legal responsibilities in relation to product recalls. Electrical Safety First is now planning to produce a simple but effective guide which could help with this – and, at the very least, sign-post people to more detailed information.”

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