PJH Group have announced that John Fitzpatrick has been appointed as Online Trading Manager for its new e-commerce trading website for B2B customers.
The role itself entails the launch and marketing of an advanced website that allows access to over 18,000 products, online sales transactions and self-service account management around the clock. Additionally, John will manage the day-to-day operation of the website and continuously develop its performance.
Speaking of his new appointment, John said: “Multi-channel retailing presents so many opportunities to the kbb industry and I’m thrilled to be at the heart of PJH’s e-commerce strategy. Online and digital channels are becoming a major element of business here at PJH and the new B2B website has already attracted almost half of all PJH’s current retail customers wishing to start ordering stock and managing their accounts online.
“The interactive site is packed with user-friendly features and its intuitive approach and speedy operation makes it one of the most pioneering B2B websites in our industry. My aim is to continuously enhance the whole customer experience of doing business with us online and so I am in regular dialogue with many PJH customers for feedback and comments.”