No unnecessary waiting for Indesit engineers

In Industry News On

Guided by the findings of its recent research which revealed that waiting for repair engineers to call is one of the biggest home life irritations, Indesit Company has introduced two-hour appointment slots for the company’s engineer visiting customer homes in the UK.

Hotpoint, Indesit or Cannon customers requiring maintenance will no longer have to hear that the engineer will arrive at an ‘am’ or ‘pm’ slot and confine them to spending at least half a day indoors waiting for the doorbell to ring. 

Customers expecting visits by Indesit engineers will now receive a text message on the morning of their appointment to inform them in which two-hour time frame the engineer will arrive. The service will provide greater convenience and flexibility, allowing them to make plans for the rest of their day and avoid having to take unnecessary time off work. This new initiative will be provided with the help of the Intelligent SMS Service.

You may also read!

Sirius announces winners of the Sirius Awards 2020

Leading electrical brands and retailers have been recognised at the Sirius Awards 2020, across seven categories. Traditionally announced at its


AEG scoops four RedDot product design awards

The Electrolux group has been recognised with four RedDot design awards across its AEG product ranges. An international judging


Morphy Richards backs cordless iron success with increased media Investment

Morphy Richards, following the phenomenal success of its easyCharge 360 cordless iron, is increasing its investment in above-the-line (ATL)


Mobile Sliding Menu

©2021 Innovative Electrical Retailing. Datateam Business Media Limited. All rights reserved.
Registered in England No: 1771113. VAT No: 834 8567 90.
Registered Office: 15a London Road, Maidstone, Kent ME16 8LY