The Co-operative Food has introduced electrical shop pilots in three of its larger stores. The pilots use a combination of an in-store display and ‘pods’ where customers can view an electronic catalogue of more than 2,000 products in The Co-operative electricals range. Larger products are available for delivery within 48 hours. Lines carried in-store will include white goods such as washing machines, audio, video and personal care items.
Best Buy has opened its second store in the UK at Hedge End Retail Park in Southampton, following its first store launch in Thurrock, Essex. The range of services the retailer offers include ‘trade-in and save’ – discounts on new products when trading in old televisions, laptops and mobile phones; ‘walk out working’ – setting the products up so they’re ready to use, ‘geek squad agents’ who will deliver after-sales and technology support; ‘1-2-1 help’ ability to book one-to-one appointment to receive advice on various technologies; and hour-long tutorials on variety of technology topics.
REPIC, the UK’s largest WEEE producer compliance scheme, has celebrated two major industry milestones: it has funded the collection, treatment and recycling of over half a million tonnes of WEEE and the UK has passed the one million tonnes mark since collections began under the UK Regulations in mid 2007.
The latest results from the IMRG Capgemini e-Retail Sales Index show that total sales online increased by 22% in May compared to last year making it the highest growth since June 2008. Sales were boosted by warm weather and the bank holiday weekends. Shoppers spent £4.5 billion online during the month, equivalent to £73 for every person in the UK. The Index shows a 3% increase in sales in May compared to April this year.