New qualifications for service engineers are to be launched

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Amica, Liebherr and the Whitegoods Trade Association (WTA) are working together to create a nationally recognized qualification for domestic refrigeration service engineers.

Concerned by the lack of formal qualification in the domestic refrigeration market, the WTA approached Lynton Perry, a City & Guilds assessor, to develop a nationally recognized qualification. It was unveiled to a group of 300 domestic white goods engineers at the annual WTA conference held in Coventry in February.

Lynton Perry, the engineer author of the proposed qualification, explains: “The refrigeration industry, in general, has failed to recognise the role of the domestic refrigeration service engineer within the qualification structures previously available from a number of awarding bodies.” He also argued that such qualifications were essential as refrigeration service engineers work with explosive and highly flammable refrigerants and a nationally recognised qualification is vital from a commercial and safety perspective.

Meanwhile DASA (The Domestic Appliance Service Association) has been working with HEEST (the Household & Electronic Servicing Training Forum) which incorporates manufacturers, associations, colleges and awarding bodies to develop a recognized qualifications for engineers working with major kitchen appliances. The Association has confirmed that the New Electrical Appliance qualification will be completed by April 2012 and the Consumer Electronics qualification by July 2012. This would mean that there would be no gap between the old and the new qualifications.

Steve Debeger, DASA chairman, comments: “DASA welcomes any qualification that helps to demonstrate competence in the repair of home appliances to give consumers a benchmark for peace of mind when inviting engineers into their homes to perform a repair.”

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