IER brings firms together

In Industry News On

After reading a feature on upselling by Christine Knott of training firm Beyond The Box in the July ’08 issue of IER, Rodds Electrical asked the company to create a programme that would show staff how to up sell and cross sell in their own stores.

Bob Burrows, owner of the chain was very pleased with the results of the training: “Through intelligent use of upselling and cross selling the sales team has improved their customer service. We have also been able to raise the average transaction value considerably.”

You may also read!

Indesit updates Turn&Go recipe app

To support busy families in the kitchen, Indesit has updated its exclusive Turn&Go recipe app. The app now features

Read More...

Whirlpool UK Appliances Limited wins CIH ‘Supporter of the independents’ Award

Whirlpool UK Appliances Limited, the home of Hotpoint, Indesit, Whirlpool and KitchenAid brands, has won the much-coveted Combined Independent

Read More...

PIEGA delivers Swiss Ace

Leading Swiss loudspeaker manufacturer, PIEGA, has launched the Ace series - an affordable, elegant speaker collection featuring PIEGA’s signature

Read More...

Mobile Sliding Menu

©2020 Innovative Electrical Retailing. Datateam Business Media Limited. All rights reserved.
Registered in England No: 1771113. VAT No: 834 8567 90.
Registered Office: 15a London Road, Maidstone, Kent ME16 8LY
open