BSH wins D&G customer service award for third year running

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For the third successive year, BSH Customer Service has won Domestic & General’s Total Excellence and Quality (TEQ) customer service award for its Bosch, Neff, Siemens and Gaggenau brands. In the annual independent survey of over 420,000 customers who had an engineer’s visit in the last 12 months, 94.8% rated BSH Customer Service as excellent or good in the white goods manufacturers’ category.

“We are immensely proud that the standard of our customer service matches the quality of our home appliances”, says BSH customer service director, Bernhard Vocke.  “Despite winning this award once again, we will keep on working hard to ensure that our customers continue to get the service they expect – and deserve.”

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